| 1 | Organisations, their environment and structure Organisation mission, vision, values, strategies and plans, The Golden Thread |
| 2 | The IT function and capability |
| 3 | Competitive advantage |
| 4 | Legal, Social, Ethical and Professional Issues GDPR, Bribery Act, FOI, Licence Compliance |
| 5 | Organisational Change Management Future working practices (the new normal?) |
| 6 | IT Service Management |
| 7 | Leadership, HR function, recruitment, employee engagement and monitoring |
| 8 | IT Outsourcing, Cloud Models and Adoption |
| 9 | Writing a Business Case, Finance function, procurement |
| 10 | The Future of Work and what IT might look like by 2030, Wrap-up and Review |